Subscription Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your subscription, we offer a 30-day money-back guarantee on all orders. Here's how it works:

Subscription Cancellation:

-You may cancel your subscription at any time before the next billing cycle without penalty.

-Cancellations must be submitted through your account settings on our website or by contacting our customer support team at hello@sorviq.com

-Once canceled, your subscription will not renew, and no further charges will be applied.

30-Day Money-Back Guarantee:

-If you're not satisfied with your product, you can request a full refund within 30 days of receiving your first order.

-To qualify for a refund, simply contact our customer support team at hello@sorviq.com with your order details, and we will assist you in processing the return and refund.

-Please note that the refund applies to the product cost, and shipping fees are non-refundable.

Return Requirements:

-The item must be in original condition.

-Unworn/unused with all original tags attached.

-Original packaging included.

-Valid proof of purchase required.

-Items must not be soiled, altered, or washed.

How to Request a Refund:

-Contact customer support at hello@sorviq.com within 30 days of receiving your order.

-Provide your order number and reason for the refund request.

-Follow the instructions provided by our team for returning the product (if applicable).

Exclusions:

-Refunds are available only for the first order within the 30-day period.

-Items purchased in bulk or on sale may not be eligible for a refund (please refer to our specific promotions or discounts for details).

Your satisfaction is our priority, and we’re here to help if you have any questions about the process.

Contact us at: hello@sorviq.com
Also, you can call us at: +1 (585) 367-5363