Shipping policy

Sorviq Shipping Policy

Sorviq is operated by MIJ Enterprises LLC.

Order Cut-Off Time

Order Cut-Off Time: 12:00 PM Pacific Standard Time (PST)
Business Days: Monday–Friday (excluding holidays)

Orders placed before 12:00 PM PST will begin processing the same business day. Orders placed after 12:00 PM PST or on weekends/holidays will begin processing the next business day.

Processing (Handling) Time

All orders require 1–3 business days for handling and processing before they are shipped. This is the time needed to prepare, pack, and hand your order over to the carrier.

Shipping Cost

We offer free shipping on all orders.

Transit Time

Transit time begins once your order has been fulfilled and shipped. Delivery times vary depending on your location:

- USA: Delivery usually takes 4–10 business days once your order has been processed and shipped.

- UK, Australia, Canada, and New Zealand: Delivery usually takes 4–14 business days once your order has been processed and shipped.

Total Delivery Time

The total delivery time is the sum of processing time (1–3 business days) plus transit time (as listed above).

- USA orders: typically arrive in 5–13 business days total.

- United Kingdom, Australia, Canada, and New Zealand orders: typically arrive in 5–17 business days total.

Tracking

Every order includes a tracking number so you can follow your package.

International Orders

International orders may be subject to customs duties or taxes, which are the responsibility of the customer.

Delays & Issues

We are not responsible for delays caused by carriers, customs, or events outside our control.

If your order is lost, delayed, or damaged, contact us at hello@sorviq.com and we’ll help resolve it.

Address Changes & Cancellations

You can request a change or cancellation before your order ships.
Once shipped, cancellations are handled through our Return & Refund Policy.

Returns

For full details on returns and refunds, please see our Return & Refund Policy
https://sorviq.com/policies/refund-policy

Contact us at: hello@sorviq.com
Phone: +1 (307) 288-3376